While VoIP systems are a great and flexible option for many businesses, one of their unfortunate risks is being hacked. Depending on who installed your VoIP system and the other security precautions your business has in place, it might be incredibly simple to end up with a hacked VoIP system. Here a...

You might be thinking, “if it’s not broke, don’t fix it,” but that mentality could seriously impair your businesses efficiency and ability to compete in today’s fast paced workplace. Worse, it may cost you big time later down the road. Here are the top five signs that it may finally be tim...

If you have ever experienced packet loss, you’ve noticed the effects in all of your digital communications. Problems can occur like issues with the phone system including phone calls and video calls as well as mutation of data and images that the network is receiving. There are a multitude of reas...

Those who have been in the business industry a long time might not have fully adapted to the world of video conferencing.  There are many aspects of it that are probably very overwhelming, and the benefits might not be immediately available.  Delta Intellicom is here to help you move into ...

The implementing of new technology in the workplace can be a daunting task. You’re dealing with a wide range of people from many different backgrounds. Many older employees in office settings didn’t grow up with the advanced technology that we see today which presents a large learning curve issu...

Efficient communication, both within your company and with clients, is a crucial aspect of any business. Installing a high-quality phone system and hiring a talented telecommunications team is the key to an efficient system of communication. There are several advantages to making the effort to ensur...

One of the keys to a smart and successful business is ensuring a pleasant customer experience. For this reason, many companies are taking customer experience management seriously and receiving incredible results. The Happier Your Customers, The Better Your Profits There is a strong link between cust...

Answering the phone can be difficult. There are days when you just are not feeling well and don’t feel like talking on the phone. It can be hard to be nice on the phone, especially if you view it as a distraction from more important work. Being happy, memorable, and helpful on the phone is [&helli...

It’s no fun when your phones don’t work. Inter-office communication becomes more difficult, and clients become upset. If you’re having trouble with your phone system, maybe it’s time to consider an upgrade. Here are three signs to look for to tell if you need to upgrade your phone system. Te...