Competition between small businesses is at an all-time high with the economy still being in a questionable state and consumers being more frugal than ever. Because of this, many small businesses are searching for ways to improve their business and increase staff productivity. One of the ways this can be accomplished is through VoIP services. […]...
With more and more business communication being conducted through email, newer businesses are beginning to question the need for a telephone system. Many are now considering a telephone system to be an unnecessary expense and bill for their new business and believe that communication through email is sufficient enough. However, while there are many who […]...
Avaya has just recently announced new capabilities available when using video conferencing. Because the company is so heavily involved in video conferencing and telecommunications, they are able to use their own experiences to improve their products and services. Avaya was able to then incorporate new capabilities into their video conferencing product Avaya Scopia to help […]...
For most businesses, when customers and clients call the main line, they are faced with a menu of options. The idea behind this self-service menu is to guide the customer in speaking to the proper team member of your business. However, it is often that customers and clients become frustrated with self-service menus, which can […]...
Those who work within an office setting know how often they use the telephone to communicate. In a business world run mainly by e-mail, those phone calls are essential, but can become a distraction during the work day. When your office phone rings, you must stop whatever project you were working on to answer and […]...
As technology continues to advance, the way we conduct business is beginning to change as well. Companies are doing away with the traditional methods of conducting business and branching out to allow technology to mold how business is run. One of the methods in the forefront of this new movement is telecommuting. Telecommuting allows successful […]...
While video conferencing has become a major trend within the world of business, many companies still implement the phone conference call. If your company has a reliable phone system in place through Delta Intellicom, holding a phone conference call is easy and effective. However, it takes more than a reliable phone system to hold an […]...
When you are first starting a small business, your first major goal is to stay afloat and get your company off the ground. Once your small business has found its footing, the next goal in mind is to expand. In order to successfully expand your small business, you must ensure that your clients and team […]...
According to the consulting firm PricewaterhouseCoopers, approximately 50 percent of the global workforce will be made up of the millennial generation by 2020. Unlike generations before them, millennials have a different take on workplace technology and how to best utilize their time and experience to make the most of their working day. To maximize your […]...
As we continue on into the New Year, many experts throughout the telecommunication industry are beginning to weigh in on their predictions for the upcoming year. As the telecommunication industry continues to grow, we will be seeing different trends and focuses emerging. Here are some telecommunication trends to look for in the New Year: Delta […]...
