We all know that speed is key when it comes to the internet. Whether you’re online gaming against friends or strangers, lag and a slow connection could be the difference between winning and losing. The internet isn’t just for fun, however. Slow internet can also hinder your ability to wo...

As a small business owner, you’re always looking for ways to cut costs and decrease overhead. But you don’t want to cut out things that are really important to your employees or vital to the way you do business. The point of cost-cutting is to improve profit margins – and decreasing pr...

Setting up a small business network at your company is an absolutely essential step in preparing your office for new or returning team members. So whether this is your first time setting up a network or you’re preparing for your team to return to the office, setting your equipment up correctly wil...

A telephone system is a vital piece of infrastructure for any modern organization because it connects your business to clients and customers and allows your employees to communicate effectively with each other. A key system and private branch exchange (PBX) are the two primary phone systems used in ...

Overhead paging systems can be a great addition to your existing communication and security system, regardless of your business or facility size. These systems are incredibly versatile and can be used for various needs, like interdepartmental notifications in a warehouse or office building, authoriz...

For businesses that handle a large call volume every day, having an efficient call center is a must. But for your call center to run efficiently, there have to be processes in place to prioritize calls, respond to them, and route them to the right person. One method for doing this is called ACD, or ...

For many people, knowing the key distinctions between fixed and non-fixed VoIP can be slightly confusing — but the reality is the differences are easier to understand than you might initially think. In fact, the differences between fixed and non-fixed VoIP are not necessarily all that complex over...

If you have ever run a business, you’re familiar with just how far each and every dollar can go. Sometimes a system your business uses gets slow and cumbersome to use, but the fact that it’s already in place outweighs that and you continue to use it to avoid the cost of installing a new [&hellip...

Buying a new phone sounds like an easy task until you have to do it for your business. Business phone systems need to consider connectivity, ethernet options, cloud services, automation, and many other factors. With so many confusing options available, it can be difficult to know which system is bes...