Delta Intellicom

Phone System Repairs: To Replace or Repair?

All technology has an expiration date, and phone systems are no different, meaning phone system repairs may be in the future. A system that was cutting edge technology long ago may not be as well aged as one expected. It is hard for older technologies to keep up with cutting edge new advancements. B...

How Video Conferencing Affects Office Culture

These days, we are all using video conference calls more than ever before. But what impact does this have on a company’s culture? The impact of virtual conferencing on a company’s culture is vital for any business owner to understand. The reality is, a company’s culture can have a ...

Reasons to Use a Message or Music On Hold

We’ve all experienced the joys of on-hold music. It’s something to keep you distracted, and sometimes, you may even find yourself humming along. That may be the case, but the psychology behind having music on hold runs much deeper than that. Music and messages on hold were intentionally designed...

Could Your Business Use an Overhead Paging System?

If your business has numerous employees or customers, you may be able to benefit from an overhead paging system. These systems can be beneficial for just about any company that fits those first two criteria, though some kinds of businesses benefit more than others. Like any business investment, ther...

Benefits of Using a Scalable Business Phone System

Think about your onboarding process at your business. Hopefully, it’s as simple as adding new employees into your systems, giving them some keys, and going from there. It’d be counterproductive if you had to replace your system every time you expanded the number of employees you had. Instead, yo...

Tips for a Smooth Transition to a VoIP System

VoIP, or Voice over Internet Protocol, is just one fantastic way to keep your business modern and competitive. It’s a low-cost solution that offers a heap of benefits, though that doesn’t mean you shouldn’t prepare beforehand when transitioning to an all new system like this. A VoIP system is ...

Voice Data Storage for Business Call Recording

It is quickly becoming abundantly clear that recording business calls can be a useful tool. Call recording allows you to go back and parse through huge amounts of information, which has only gotten easier and more sophisticated as the technology has developed. People used actual backup tapes back in...

How To Tell If You Need Phone System Repairs

Your office phones probably get a lot of daily use. As with anything that we operate after a while, it will get worn, even potentially damaged. At that point, you will find yourself needing phone system repairs or outright replacements. Because you and your employees are using those phones so freque...