These days, we are all using video conference calls more than ever before. But what impact does this have on a company’s culture? The impact of virtual conferencing on a company’s culture is vital for any business owner to understand. The reality is, a company’s culture can have a significant impact on employee engagement, the […]...
You might be wondering how to adequately back up all your key files and data for those working remotely. Cloud-based storage solutions are not just dedicated to your computer; they can also be incredibly useful when it comes to your smartphone. The reality is, almost everyone these days has a smartphone with all their vital […]...
Here at Delta Intellicom, we like to stress the importance of quality communication. It’s something that so many businesses, even successful ones, seem to forget about, in part because it’s a landscape that’s constantly on the move. One area we see a lot of confusion in is the differences between traditional and hosted PBX solutions. […]...
We’ve all experienced the joys of on-hold music. It’s something to keep you distracted, and sometimes, you may even find yourself humming along. That may be the case, but the psychology behind having music on hold runs much deeper than that. Music and messages on hold were intentionally designed with plenty of science behind them. […]...
If your business has numerous employees or customers, you may be able to benefit from an overhead paging system. These systems can be beneficial for just about any company that fits those first two criteria, though some kinds of businesses benefit more than others. Like any business investment, there’s no universal prescription that makes sense. […]...
Think about your onboarding process at your business. Hopefully, it’s as simple as adding new employees into your systems, giving them some keys, and going from there. It’d be counterproductive if you had to replace your system every time you expanded the number of employees you had. Instead, you want something that scales with you, […]...
Quality business phone headsets are a necessity. This is because your staff will be using them day in and day out. Ultimately, the efficacy of your phone services depends on having reliable, high-quality phone headsets. Like any decision over what products to buy, there are some guidelines you can follow in order to end up […]...
VoIP, or Voice over Internet Protocol, is just one fantastic way to keep your business modern and competitive. It’s a low-cost solution that offers a heap of benefits, though that doesn’t mean you shouldn’t prepare beforehand when transitioning to an all new system like this. A VoIP system is worth upgrading to but you want […]...
It is quickly becoming abundantly clear that recording business calls can be a useful tool. Call recording allows you to go back and parse through huge amounts of information, which has only gotten easier and more sophisticated as the technology has developed. People used actual backup tapes back in the day, but we all know […]...
Your office phones probably get a lot of daily use. As with anything that we operate after a while, it will get worn, even potentially damaged. At that point, you will find yourself needing phone system repairs or outright replacements. Because you and your employees are using those phones so frequently, you may be aware […]...
