In today’s workforce, accessibility is high on everyone’s priority list. With technology the way it is, people do not want to be limited to where and when they can work. With cloud based systems, workers are given all kinds of freedom to get their jobs done. In many ways, this type of ph...

Every small business needs a responsive, effective, and adaptable phone system to be able to get the job done. There are three basic types of phone systems on the market for small businesses, and choosing the right one is an important part of your entire network set-up (especially if you choose a Vo...

Many small business owners are conflicted when it comes to their landline. As they become increasingly outdated due to the advances in technology, small business owners are starting to consider their options when it comes to their phone system. Here are some things to think about before pulling the ...

Call recording is more important than most people realize. When you dial a help desk and hear that your call may be monitored you probably will not think anything of it. To a company, however, they are important because they can improve several aspects of your business. Employee Training Purposes A ...

How did we live and work before wireless networks? Chances are, the wireless network in your office has totally transformed the way that you and your employees work and do business. While using a wireless network is easier than ever, hacking into an unsecured wireless network is also easier than eve...

If you’ve decided to take the plunge and switch over to a VoIP phone system, choosing the right VoIP service provider is critical to making your VoIP system work for you and meet your needs. Here are five of the top things that you should be looking for in a VoIP service provider. Cost Every [&hel...

If you’re used to working with the English language, you are taught that redundancy is almost always a bad thing. In fact, if you take English classes, you are taught that redundancy is almost always a bad thing. See what we did there? Unlike English, redundancy in data centers is incredibly impor...

As VoIP phone systems grow rapidly in popularity throughout the business world, various myths are gaining popularity as well. Here are four of the biggest myths about VoIP phone systems (and why they are easily busted). The Sound Quality Isn’t Good Many people assume that early VoIP phone systems ...

VoIP is an incredibly popular technology throughout modern business, and it continues to expand and get new features. Mobile VoIP phones have started to transform the way that we communicate and how easy it is to get a phone number. With lower costs than ever and higher flexibility than ever, VoIP s...

The telecom industry, like all others, is not static. It changes, evolves, grows, and faces challenges just as any other does. Over the next five years, industry experts predict that these external factors will have a huge impact on telecom. Look out for these major trends which will cause big chang...

With the latest news about Yahoo’s data breach compromising over a billion accounts, cybersecurity is back at the forefront of people’s minds. While major data breaches get headlines on the nightly news, the truth is that the vast majority of businesses that are hacked are small business...

With the growth of technology and new modes of communication, businesses have been leaving the old ways behind and embracing the future. There’s no doubt that expanding customer service into new digital technology is good for your business and important in a modern economy. However, face-to-fa...