Some business phone system features are meant to help by improving efficiency. The predictive dialer tool or feature can help some businesses achieve that by automatically setting up a stream of quality calls. However, before your next business phone system purchase, it’s important to understand t...

An overhead paging system is useful in many commercial settings and can fulfill different important tasks. For the system to perform at it’s best for your organization, you need to choose the right speakers to work with your needs. Determining what type, where, and how many of these speakers to in...

Sometimes, the unexpected can happen, and your business phone system can go down. Then, you are left with two choices: either to replace it with a new system or to repair your current business phone system. If you’re torn on shopping for a new phone system or you’re apprehensive about spending t...

When it comes to having a reliable phone system and increasing its uptime, the types of cables used can have a significant impact. Businesses rely on fast internet connectivity to conduct business through the computer and support its VoIP phone service. If the business does not already use a wireles...

Today’s smartphones are highly capable of many tasks; you can probably start and run a business using just a smartphone. You and your small team may have fared with personal phones when starting your small business. However, you can’t go on professionally servicing your clients or efficiently co...

Constant and effective communication between business team members is necessary for their success. Using the right telecommunication tools helps keep teams connected and current. Several businesses hold regular team meetings or conferences to keep everyone in the loop and gauge progress. Conference ...

In a world that increasingly moves towards wireless technology and cloud-based operations, cable management service still plays a vital role in several business enterprises. Ethernet and power cables, in particular, are essential in many applications, like telecommunications, control systems, and da...

All businesses need reliable coworker-to-coworker and employee-to-customer communication to succeed. With Voice over Internet Protocol, or VoIP, companies that have switched to this phone service can count on better call quality, reduced phone costs, and additional features. Some operations can bene...

When shopping for business telecommunication solutions, there are a few features that many of us take for granted. One such feature, simultaneous ring, is something you have likely experienced without knowing its name. “Simultaneous ring” is a feature that causes multiple phones to ring when a c...

Whether your company uses phones for customer service, business-to-business transactions, or internal communication, call recording is an incredibly valuable feature. When employees speak to coworkers, customers, or clients on the phone, small yet essential details can get lost in the conversation. ...