What customer experience does your call center provide for your clients? The quality of your call center services is paramount to keeping your customers happy. If you have a long, complicated menu and an inefficient method of routing calls, your customers may be leaving your call center frustrated, meaning they will take their business elsewhere […]...
Business today revolves around phone and internet communications more than it ever has before. The pandemic has changed the way we do business and increased our reliance on phones and computers. One of the main advances that have become available in the last few years is VoIP, or Voice over IP, which uses the internet […]...
Business phone systems are critical cornerstones of any business. If you’re growing frustrated with your existing telecommunications systems in your business, you’re not alone. Many companies are shifting to digital phone systems to accommodate the rapidly changing modern workplace. Here are a few signs you may need to start thinking seriously about upgrading your existing […]...
Switching to a VoIP phone system for your business can be a massive step to streamlining your business. It can feel impossible to take the next steps with all providers and options available. When looking for a VoIP provider, you should consider quality, costs, and security risks. A great provider will be able to help […]...
There is no denying that having a phone system for your business might be quite dated and incredibly old-fashioned. But, these days, there is nothing more special than picking up the phone and having a one-on-one conversation with someone. Depending on your industry, it might be uniquely beneficial to invest in a phone system for […]...
Your phone systems are the lifeblood of a good bit of your business. Sure, these days, a lot of commerce happens online, but plenty still happens over the phone as well. Customers may call to check your inventory, your hours, or even just get some advice. Newer business phone systems, like VoIP, offer many benefits, […]...
You likely only needed one phone line (maybe even just a cell phone). As you’ve grown and added employees, that single phone needs to stretch further than it should until you eventually add additional phone lines. At some point, that too becomes too cumbersome. This is when you should be considering enterprise PBX. Read on […]...
When it comes to maximum security, there is no denying that RingCentral is a great option — mainly as most people are constantly on their desktop or phone. RingCentral is a perfect way to access all your communications virtually anytime. The reality is that RingCentral users can easily access their communication methods via mobile apps, […]...
When it comes to a work computer — laptops typically reign supreme. Using a Toshiba laptop for your business is a great way to provide your employees with an effective and efficient work computer that will allow your business to excel and thrive for many years to come. The reality is that employees need a […]...
When it comes to using a switch or a router, knowing the differences between the two make it a lot easier to know which one works best for your specific purposes. Learning the ins and outs of your home network switches and routers can help enhance how you connect to the internet and the strength […]...
