Delta Intellicom

What is the Role of Telecoms in Business?

Many managers default to enhancing their employees’ knowledge or skill sets to improve company performance. After all, it has excellent outcomes when employees perform their jobs more quickly and effectively. Plus, increasing innovation leads helps to strengthen company performance. However, i...

How Telecommunication Services Help Businesses

Telecommunication services are used in almost every business these days, and it’s not hard to see why. Analog communications simply don’t have the same utility as telecommunications. Telecommunications use your business network to make communication in your company as quick and as easy as possib...

Business Networking: What is WAN?

Many businesses these days use WAN, or wide area network, for their business networking needs. It’s a great way of sharing data between customers, employees, vendors, and contractors across geographical space because it’s ideal for establishing long-distance networks.  However, there has be...

2022 Telecommunication Trends Shaping the Industry

For the telecom industry, adapting to rapidly evolving consumer demands while navigating the redefined post-COVID precepts of business itself is no small task. Judging from expert opinion and observable trends, one might soundly conclude that the key to surviving—or better yet, to thriving—lies ...

How IoT Benefits Business

The Internet of Things (IoT) is based on a term coined back in 1999 by a man named Kevin Ashton. At its core, IoT describes a series of connections across a network of applications and devices that allows users to determine integration between these entities for the sake of bolstering their usage. I...

Strategies to Ensure a Successful Call Center

These days, operating a successful call center has become more important than ever before. In fact, call centers are essential to a variety of different types of businesses — particularly in 2022 — and onwards as the workplace has significantly shifted in the last couple of years. The reality is...

What Makes Up a Successful Call Center?

“Thank you for calling ABC company. This is Sarah. How can I help you today?” “Oh you’re a real person? That’s great!” “I sure am! How can I help you?” “You’ve reached ABC company. We are not able to take your call right now, but if you leave us a detailed message, we wil...

VoIP or UCaaS: Which is Best for Your Business?

For businesses, proper security measures must be in place to keep important information safe and secure. In fact, in any business context understanding the best way to communicate with your team and staff makes a difference in how successful your business is. The reality is, knowing what type of sof...