Just about every business has a phone system in place these days. A business phone system is so commonplace that it’s actually pretty alarming to customers when they try to contact a business with no phone number. Eventually, any business needs to begin to think about upgrading or entirely replaci...

Installing a PBX phone system can be incredibly beneficial for any company. This phone system, a private branch exchange system, facilitates internal communication via a private telephone network. This increases the speed of communication among company employees and connects employees that are dista...

Businesses grow with their ability to maximize a worker’s convenient access to tools that allow teams to collaborate. To achieve this goal, companies require smart data solutions that can improve their organizations’ access to their business information. At the same time, the data solutions must...

If you have an unreliable phone system, you may be missing out on a lot of money. Both your employees and customers should ideally have voice calling technology that is reliable and effective. Downtime can cause customers to lose faith in your productivity or customer satisfaction. Nowadays, hosted ...

For any business or building owner, it’s essential to know what types of technology and equipment can improve your business functions. What’s equally as important is being able to understand differences in your available options. This way, you can choose the system that most makes sense ...

Businesses of all sizes and industries can reap tons of benefits from outsourcing data services to reputable providers. In many cases, several telecommunications providers also offer data services in conjunction with voice and phone system solutions. Outsourcing data services lets a dedicated compan...

We’ve mentioned before how your small business growth necessitates adapting to a business phone system. Upgrading your tools is one thing, but you also need to trade up for a more reliable wireless network to handle your small business’s data. If there’s one thing all good business owners know...

When researching new phone systems, many companies raise concerns about costs and repair. A new, shiny set of telephones and headsets seems great until things start breaking. The best way to reduce the cost and hassle involved in phone system repair is to install a system that is the right fit for y...

Automatic call distribution, or the process of routing incoming calls to the most suitable agent available, is a tool that allows businesses and contact centers to ensure that callers are directed to someone who can provide them with the most appropriate help. But what is it about automatic call dis...

Although some folks think of Ethernet as old and outdated technology, ethernet cables are being used for more and more high-tech applications. Power over Ethernet (or POE) is continuing to thrive as a method of transmitting data and electricity over the same cable, and there are many different appli...

Whether your business is just starting out or you are opening a new office for a large multinational corporation, setting up a phone system for your new or existing office can be a pain in the neck. You have innumerable options available, but one of the first things you can decide in your telecommun...

Logging onto the world wide web puts your data at risk. There are countless sophisticated hackers who work diligently to find ways to bypass all your security efforts. This not only puts your data at risk, but it makes your customers’ data vulnerable to theft as well. Stay ahead of the game by fol...